Responsible Gaming

On Afun Responsible Gaming — Keep entertainment under control

Gaming is about fun — not stress. Afun wants you to always play safely, mindfully, and with enjoyment. Here you'll find all the responsible gaming tools and guidance you need.

18+ Only Set a Time Limit Budget Management Voluntary Break
Afun's Commitment
  • Entertainment must never become an addiction
  • Full support for setting personal limits
  • Access is strictly prohibited for anyone under 18
  • 24/7 Support & Advisory Services
  • Option to voluntarily close your account

The Core Pillars of Responsible Gaming

Features we offer for safe gaming on Afun

Budget Limit Setting

Set your own daily, weekly, or monthly deposit limit. Once you reach it, Afun will automatically alert you and block further transactions.

Time Control

Decide in advance how long you'll play each day. Once the time is up, your session ends automatically. Real-life responsibilities always come first.

Take a Break Feature

Feel like you need a breather? Set your own cooling-off period — anywhere from 24 hours to 6 weeks — anytime, with just one click.

Self-Exclusion Feature

If you feel you need a longer break, activate Self-Exclusion. Your account can be temporarily deactivated for anywhere between 6 months and 5 years.

Gaming History Review

Review your full gaming history — how long you've played and how much you've spent. Afun keeps this data open and accessible to ensure full transparency.

Reality Check Reminder

At set intervals, Afun will send you reminders about how long you've been playing and how much you've spent.


Why is responsible gaming important?

Online gaming and betting are primarily a form of entertainment. But when it spirals out of control, it can take a serious toll on your personal life, family, and finances. Afun believes that responsible gaming means looking out not just for yourself, but for your whole family.

Online gaming is growing rapidly in popularity across Bangladesh, with everyone from young people to working professionals turning to online platforms for entertainment. In this environment, Afun is committed to making responsible gaming a priority.

Keep in mind: Gaming should be a source of enjoyment. The moment it feels like gaming is controlling you, it's time to seek help. Afun is always here for you.

Responsible gaming means deciding for yourself how much you play, how much you spend, and when to stop. Afun provides all the tools and support you need to make those decisions.

Signs of Problematic Gaming

Many people don't realize when their gaming habits have become a problem. If you notice any of the signs below, it's time to take action:

Chasing losses — instead of accepting a loss, you keep placing larger bets to win it back.

Gaming is taking time away from family, friends, or work — and straining your relationships.

Playing with borrowed money or draining your savings — falling into financial difficulty but unable to stop.

Feeling anxious, irritable, or restless when you're unable to play.

Hiding your gaming from family or friends, or lying about it.

You've tried to stop but keep failing.

If you notice even one of the signs above, don't wait — contact Afun Support or activate the self-exclusion feature right away.

Practical Tips for Safe Gaming

Build a few simple habits for responsible gaming. Following these tips will keep gaming fun and enjoyable at all times:

  • Play for fun only — Don't treat gaming as a source of income. Every bet carries an equal chance of loss.
  • Set Your Budget in Advance — Set a fixed gaming budget at the start of each month and never go beyond it.
  • Don't chase your losses — Avoid the urge to chase losses. Trying to quickly recover money you've lost only makes things worse.
  • Take Regular Breaks — Take at least a 10–15 minute break every hour. Playing non-stop puts a strain on your mind.
  • Never play under the influence or when you're exhausted — It's much harder to make sound decisions when you're in this state.
  • Check Your Gaming History Regularly — Review your spending and time once a week.

Remember — the goal is enjoyment, not just winning. Playing responsibly means playing smart.

For Family & Loved Ones

If someone close to you is struggling with a gaming problem, your support can make a real difference. Here are some steps you can take to help:

  • Raise the topic directly, but with empathy.
  • Offer support, not judgment — let them know they're not alone.
  • Encourage them to seek professional help.
  • Use parental controls on your devices if there are minors in your household.
  • Contact Afun Support to get help setting third-party limits on an account.

Afun believes that with the right support from family and the right tools, any gaming problem can be overcome.

Assess Your Own Habits

Answer the following questions honestly. They will help you understand where your gaming habits currently stand:

1

Have you spent more than your set budget in the past month and felt regret afterward?

2

Have you ever skipped work, family time, or important responsibilities because of gaming?

3

After a loss, did you find it hard to stop — feeling like one more round would win it all back?

4

Has gaming caused tension or conflict in your relationships with family or friends?

5

Have you ever gamed using borrowed money or funds set aside for essential expenses?

Result: Even one "Yes" is a signal to pay attention. Two or more "Yes" answers means it's time to act now. Reach out to Afun Support immediately.

Steps to Set Your Limits

Setting your gaming limits on Afun is simple. Just follow the steps below:

1
Go to Account Settings

After logging in, click your profile icon in the top right corner and go to the "Responsible Gaming" option.

2
Choose the limit type

Deposit limit, time limit, or bet limit — choose what works best for you.

3
Set Amount & Duration

Set a daily, weekly, or monthly limit. It takes effect immediately.

4
Confirmation & Review

Once a limit is set, you'll receive a confirmation email. Requests to increase a limit take effect after 24 hours.

Our Protection Tools

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis.

Time Limit

Set a daily playtime limit — your session ends automatically when time is up.

Cooling-Off Period

Take a temporary break ranging from 1 day to 6 weeks.

Self-Exclusion

Deactivate your account for an extended break lasting from 6 months to 5 years.

Activity History

View your full gaming and transaction history at any time.

Reality Reminder

Automatic reminders about your time and spending at regular intervals.

Need Help?

Our support team is available 24/7 for you.

[email protected]


FAQ

Frequently Asked Questions about Responsible Gaming

Yes, but your account cannot be reactivated under any circumstances before the set period ends. Once the self-exclusion period is over, you'll need to contact the support team to reactivate your account.

Limit decreases take effect immediately. However, requests to increase a limit will only take effect after 24 hours — this helps prevent impulsive decisions made in the heat of the moment.

Start with an empathetic conversation and avoid criticism. You can report a concern to Afun Support as a third party. Recommend professional counseling services, and always be there for them.

Yes. Age verification (KYC) is mandatory when registering on Afun. Users under 18 are not permitted to open an account. If a minor registers by mistake, their account will be closed immediately.

No. During a cooling-off or self-exclusion period, no marketing emails or bonus offers are sent. This period is set aside entirely for a complete break.

Yes, completely free. All of Afun's responsible gaming tools — deposit limits, time limits, cooling-off, and self-exclusion — are available to any registered user at no cost.

Play Safe

Play Responsibly — Keep the Fun Going

Afun wants your gaming experience to always be safe, enjoyable, and in control. Use our protection tools, set your limits, and play with peace of mind.

18+ age restriction strictly enforced  ·  Responsible Gaming — Our Commitment  ·  24/7 Support

বাংলা